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Hot Product Alert for May 20th, 2008

New Automated System for Testing Voice-over-IP (VoIP) Services The 2009 digital transition is coming. Scopus Video Networks is introducing the IRP-3900, a versatile professional platform specifically designed to address the transition from analog to digital ATSC broadcast television. Today's VoIP customers have come to expect high-quality service. Unfortunately, when service quality is deficient, a customer's easiest course of action is to switch service providers. This consequence is not only costly for the service provider, but also for the consumer - who has already invested time and energy to choose your service over the competition in the first place. So imagine if you could give your customers the means to take things into their own hands? A simple, easy-to-use system that gives your customers piece-of-mind knowing that their personal quality of experience was being tested - and that they were part of the solution? The time has come. Introducing Zoey, an interactive voice response (IVR) system that customers (and technicians) can use to test and diagnose the quality of their VoIP service, any time 24x7. With Zoey, customers can guide themselves through a series of tests designed for common line problems such as caller ID, echo, noise, voice quality, DTMF and more. To learn more about Zoey, please click here. New Pocket Guide for Testing Packet Networks Voice packet network deployment is never as easy as everyone thinks. Installing new or modifying existing equipment from the network core to the edge often compromises the customer's end-service. Get some knowledge on your side. Packed with case studies, troubleshooting tips and all the key concepts you need to know, this pocket guide is a must have tool for all those involved in the deployment and monitoring of packet voice networks. To order your free pocket guide, please click here.

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